4hSolutions' Customer Services team is amongst the most experienced in the software industry, with expertise in handling complex implementations and providing detailed advice on optimising asset management systems.

Our support service starts at the very beginning of the implementation project, using existing data to build the initial Assettagz database which we can convert from almost any format.

Implementation and training
Once the database is ready, 4hSolutions' trainers run hands-on sessions to make sure that all users of the system are confident using the handheld computers and the web based application. The training also covers best practice for RFID-tagging assets to ensure consistency and accuracy.

All this preparation ensures that live operation runs as smoothly as possible. If there are any problems, 4hSolutions' support engineers use industry-leading software to remotely diagnose and remedy problems, minimising down time and disruption.

Do you need support? Contact us now.
We are committed to providing excellent customer service and our experienced support consultants are waiting to answer any queries you may have. You can reach us on:

UK Support hours
Monday to Friday 9.00am - 5.30pm (excluding English bank holidays)